Title VI Information

Title VI

Title VI Civil Rights Policy Statement

Lake Links treats its customers with respect and integrity:

Lake Links in accordance with the United States Department of Transportation Title VI Regulations (49 CFR part 21) operates its programs without regard to race, color, creed, national origin, sexual preference, marital status, age, medical condition, or disability in compliance with Title VI of the Civil Rights Act, California Civil Code section 51(b), or other applicable law.

Lake Links takes steps to ensure meaningful access to the benefits, services, information and other important portions of their programs and activities for Limited English Proficient (“LEP”) persons. LEP persons include those individuals whose primary language is not English and who have a limited ability to read, write, speak or understand English and have reported to the U.S. Census that they do not speak English well or do not speak English at all.

Title VI Notice to Beneficiaries

Lake Links Inc operates its programs and services without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Lake Links Inc.

For more information on Lake Links Inc’s civil rights program and the procedures to file a complaint, contact (707) 995-3330 or visit our office at 14420 Lakeshore Dr, Suite C, Clearlake, CA 95422, or download our Title VI Complaint Procedures and Title VI Complaint Form in PDF format.  

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Federal Transit Administration Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington DC 20590.

If information is needed in another language, contact (707) 995-3330. 

Si se necesita información en otro idioma, llame al (707) 995-3330.

Título VI Aviso a los beneficiarios

Lake Links Inc opera sus programas y servicios sin tener en cuenta raza, color y origen nacional, de conformidad con el Título VI del Acta de Derechos Civiles. Cualquier persona que cree que él o ella ha sido agraviada por cualquier práctica discriminatoria ilegal bajo el Título VI puede presentar una queja ante Lake Links Inc.

Para obtener más información sobre el programa de derechos civiles de Lake Links Inc y los procedimientos para presentar una queja, contacte a (707) 995-3330 o visite nuestra oficina administrativa en 14420 Lakeshore Dr, Suite C, Clearlake, CA 95422, o descarga nuestro Procedimientos de Quejas del Título VI (pdf), Título VI Formulario de Queja de Lake Links (pdf)

Un demandante puede presentar una queja directamente con la Administración Federal de Tránsito mediante la presentación de una queja ante la Oficina de Tránsito Adminstration Federal de Derechos Civiles, Atención:. Coordinador del Programa del Título VI, East Building, 5th Floor-TCR, 1200 New Jersey Ave., NW, Washington DC 20590.

Si se necesita información en otro idioma, llame al (707) 995-3330.